Portrait of Francisco Bersachia

Francisco Bersachia

Project Manager | Product Owner

Project Manager and Product Owner focused on digital products, team coordination, and process improvement.

About Francisco Bersachia

Project Manager and Product Owner experienced in digital products, functional analysis, QA, support, and process improvement. I coordinate hybrid teams and stakeholders across Engineering, Design/UX, and Product, and design AI-assisted automations to improve delivery time, traceability, and quality.

Professional skills

Management

Project ManagementProduct OwnershipScrumKanbanJiraRisk Management

Product & Analysis

Functional AnalysisStakeholder ManagementRequirementsDesign/UX CoordinationQAProduct Support

Processes & AI

Process ImprovementAI-assisted AutomationDocumentationTraceability

Infrastructure

On-premiseCloudDigitalOceanSiteGroundNetworks & Servers

Databases & Integrations

MySQLPostgreSQLJSON APIsXML Web Services

Languages

SpanishNative
EnglishB2

Additional information

Location

Buenos Aires, Argentina

Work mode

Hybrid or remote

Professional experience

Current

Project Manager

Autoconecta

Jun 2023 - Present
Buenos Aires

I am accountable for the projects delivered by a 9-person hybrid team and coordinate multiple SUATS workstreams within the Autoconecta ecosystem, which serves more than 500 government organizations. I manage priorities, scope, risks, ownership, deliverables, releases, and production readiness in Jira through two-week sprints and a hybrid Scrum/Kanban approach.

  • Coordination across Backend, Frontend, Functional Analysis, Design/UX, and Product
  • Implementation time reduced from two weeks to 48 hours through standardization and automation
  • Daily support workload reduced from approximately 60% to under 10%
  • AI-assisted document automation designed to improve traceability and response time

Related projects

Project image: SUATS - Automotive Management Platform

SUATS - Automotive Management Platform

In progress
Project ManagementScrum/KanbanProcess ImprovementGovernment

As Project Manager at Autoconecta, I coordinate multiple SUATS workstreams with a 9-person hybrid team. I manage priorities, scope, risks, deliverables, releases, and support through Jira, two-week sprints, and a Scrum/Kanban approach. The ecosystem serves more than 500 government organizations; process improvements shortened implementations from two weeks to 48 hours and reduced daily support workload from about 60% to under 10%.

Current

Founder & Product Owner

Inflatrack

2024 - Present
Buenos Aires

A self-directed venture where I define the vision, needs, priorities, and acceptance criteria for digital products. I coordinate validation, QA, support, and client relationships, and use AI tools to accelerate documentation, prototyping, and automation without positioning myself as a software developer.

  • Product vision, needs, and prioritization
  • Acceptance criteria, validation, and continuous QA
  • Support, operations, and client relationships
  • AI-assisted documentation, prototyping, and automation

Related projects

Project image: Inflatrack

Inflatrack

In progress
Founder & Product OwnerProduct StrategyQAAI-assisted Delivery

As Founder & Product Owner at Inflatrack, I define the vision, needs, priorities, and acceptance criteria for digital products. I coordinate validation, QA, support, and client relationships, and use AI tools to accelerate documentation, prototyping, and automation without positioning myself as a software developer.

Project image: SelfIO

SelfIO

In progress
Product DesignKnowledge ManagementPrivacy by DesignAI-assisted Delivery

I conceived SelfIO as an independent personal product signed by Inflatrack: a system that turns conversations into traceable records, context, and reviews. I defined its information architecture, privacy model, and non-technical user experience, and coordinated an AI-assisted Windows implementation.

Project image: Expense Control App - Inflatrack

Expense Control App - Inflatrack

Completed
Product OwnershipAI-assisted DeliveryMobilePersonal Finance

I conceived the product, defined requirements and validation criteria, and coordinated an AI-assisted implementation for an Android-first expense and income tracking app.

Project image: Instagram Follower Tracker

Instagram Follower Tracker

Completed
Product OwnershipAnalyticsAI-assisted DeliverySocial Media

I conceived and validated a product that tracks follower trends, identifies accounts that unfollow, manages an allowlist, and provides statistics and history. The implementation was AI-assisted.

Project image: Amateur Football Group Management

Amateur Football Group Management

Completed
Product OwnershipCommunityAnalyticsAI-assisted Delivery

I conceived and validated a tool for organizing neighborhood matches, automatically creating teams using an ELO rating, recording results, and exporting statistics. The implementation was AI-assisted.

1 of 5

Functional Analyst

The Flock · Ministerio de Educación GCBA

May 2025 - Sep 2025
Buenos Aires

As a temporary contractor through The Flock for the Buenos Aires City Ministry of Education, I conducted technical and functional assessments for SITED, provided level 3 support, worked with databases, and prepared documentation for end users and engineering teams.

  • Technical and functional assessments for the SITED platform
  • Level 3 technical support
  • Database queries and operational data work
  • Documentation for end users and development teams
  • Support for incident resolution and change validation

Related projects

Project image: SITED - Ministry of Education

SITED - Ministry of Education

Completed
Functional AnalysisLevel 3 SupportDocumentationGovernment

As a temporary contractor through The Flock for the Buenos Aires City Ministry of Education, I conducted functional analysis and assessments for SITED, provided level 3 support, worked with databases, and prepared documentation for end users and engineering teams.

Systems Manager

Gestión y Servicios SRL (GyS)

Nov 2021 - Jun 2023
Buenos Aires

I led an 8-person department organized across Engineering (4), Support (3), and Design (1), working directly with management and department leaders. I joined as the company returned to on-site work after growing from fewer than 20 to around 100 employees, and coordinated the modernization of processes, products, and integrations.

  • Cross-functional leadership across Engineering, Support, and Design
  • Direct coordination with management and department leaders
  • Integrations with insurance carriers, service providers, and insurance brokers
  • New CRM that consolidated three legacy systems
  • Modernization of processes, databases, and documentation

Related projects

Project image: Gestión y Servicios SRL - Insurance Suite

Gestión y Servicios SRL - Insurance Suite

Completed
Team LeadershipProduct ManagementInsuranceIntegrations

As Systems Manager, I led an 8-person department organized across Engineering, Support, and Design. I set priorities and coordinated products and integrations with insurance carriers, service providers, and insurance brokers. Key initiatives included a new CRM that consolidated three legacy systems.

Project image: Bike Insurance - GyS

Bike Insurance - GyS

Completed
Product ManagementInsuranceIntegrations

I coordinated the evolution of the bicycle insurance platform from requirements and prioritization through validation with the teams involved. The product connected quoting, policy issuance and management, and integrations.

Project image: Auto & Commercial Insurance - GyS

Auto & Commercial Insurance - GyS

Completed
Product ManagementInsuranceStakeholdersIntegrations

I coordinated insurance platforms for vehicles and businesses, aligning commercial needs, operations, support, and engineering. The scope included quoting, policy issuance, customer management, and integrations.

1 of 3

IT Support

Telecentro

Mar 2021 - Nov 2021
Buenos Aires

Frontline technical support for residential customers, diagnosing and resolving connectivity and service issues.

  • Diagnosis of connectivity and service issues
  • Remote resolution and clear user guidance
  • Case recording and follow-up

Technical Support

CEDIAC

Jan 2021 - Mar 2021
Buenos Aires

Technical support and IT infrastructure for a three-location medical imaging network, including networks, servers, equipment, and diagnostic software.

  • User, network, server, and equipment support across three locations
  • Deployment and maintenance of diagnostic equipment
  • Evaluation and implementation of medical diagnostic software

Support Analyst

Universidad Nacional de Quilmes

Sep 2018 - Dec 2018
Quilmes, Buenos Aires

Technical support for National University of Quilmes users and assistance with infrastructure and documentation tasks.

  • Hardware and software issue resolution
  • User support and guidance
  • Assistance with infrastructure and technical documentation

Want to know more about my experience?

Contact

Let's talk.

Location

Buenos Aires, Argentina

Want to know more about my experience?